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Privacy Policy

ASIF Foundation respects the privacy of our supporters, donors, partners, volunteers and the communities we serve. We are committed to managing all personal information we receive in accordance with The Privacy Act 1988 (Cth), the Australian Privacy Principles, the Australian Council for International Development (ACFID) Code of Conduct

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This Privacy Policy applies to any individual who engages with us via the ASIF Foundation website, online portals, telephone, email, mail or in person. It demonstrates how we collect, use and store your personal information and how you can request access and changes to your details at any time.

1. Why do we collect your information?

 

We collect information to help us engage with you effectively and to facilitate our charitable projects and related activities. These are the common purposes that we use your personal information for.

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  • Processing donations and issuing receipts

  • Sending you updates about our projects and progress

  • Informing you of the impact of your contribution is making

  • Engaging and managing our relationship with you

  • Analyzing donors' statistics and activities to improve our practice.

  • Responding to your feedback, complaints and requests.

 

2. What information do we collect?


ASIF Foundation typically collects the following personal information:

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  • Personal details like name, date of birth, gender, and age.

  • Contact details such as your phone number, email address and postal address.

  • Payment details including bank account, or credit card information (all data are always encrypted when collected)

  • Records of your communication and interactions with us by phone, email, social media, webchat, post or in person

  • Details/history of your preferences.

  • Any other information you provide to us when you:

 

-  Fill out a form online on our websites and social media platforms

-  Attend our events

-  Complete a survey, pledge, or petition.

-  Take part in our campaigns

-  Donate to us

-  Register for a service, including services provided by our partners.

-  Apply for an employment or volunteer opportunity

 

3. How do we collect your information?


ASIF Foundation gathers your personal information directly from you when you provide it via our website, related social media platforms, over the phone, through correspondence and in person,...This includes instances when you make a donation, sign up for information, or respond to our fundraising campaigns.

 

We also obtain information from third parties, such as organizations that conduct fundraising on our behalf, either in person or through telemarketing, as well as individuals who personally fundraise for us or organize corporate giving. These third-party organizations in Australia are also subject to the Privacy Act and Australian Privacy Principles.

 

If someone donates on your behalf and requests that you receive information about their gift, we will collect the personal information they provide about you.

Additionally, we collect personal information from public records, such as telephone directories, lists, and third-party surveys, which we purchase for direct marketing and telemarketing purposes.

 

When it is necessary to collect your personal information, including from a third party, we will take reasonable steps to ensure you are notified in compliance with the Privacy Act.

 

In some cases, you can remain anonymous or use a pseudonym when dealing with ASIF Foundation, such as when making a donation. However, if you choose not to provide your personal information, we may not be able to issue an official tax-deductible receipt or fully assist with your query or complaint.

 

4. How do we store your information?  

 

We handle and store your personal information in line with the Australian Privacy Principles. We prioritize the security of your information and take all necessary steps to ensure our systems, processes, and training are secure, including:

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  • Using secure response forms for collecting your personal and payment card details on our website.

  • Taking reasonable measures to protect the security of cookies and personal information as per our website terms of use and Privacy Policy.

  • Adhering to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the secure transmission, processing, and storage of all sponsor and donor credit card information.

  • Staying updated with advancements in security and encryption technologies.


5. Cookies on our website and your privacy

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To understand how visitors reach and interact with the ASIF Foundation website and related social media platforms, we use cookies provided by third parties. This helps us evaluate the effectiveness of our online advertisements. Cookies do not disclose personal information like your name, address, phone number, or email address. You can adjust your browser settings to disable cookies, but this may limit your access to certain parts of our website.

 

6. Accesing and Changing your Information

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You decide how much information you wish to provide. You are entitled to access and request correction of your personal information held by ASIF Foundation. To request access or correction, please contact us at email address contact@asif.foundation or postal address:

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VN: 62 Tan Canh, W.01, Tan Binh District, Ho Chi Minh City, Vietnam

AU: 6 Middlemiss St. LAVENDER BAY NSW, 2060, Australia

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Please note that we may not be able to respond to your inquiry or fulfill your request without the necessary details

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7. Protecting children and vulnerable individuals

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ASIF Foundation commits to ensuring the privacy of children and vulnerable adults in compliance with our Child Protection Policy and Safeguarding Vulnerable Individuals Policy

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